API - How to Add Service Request through API

API - How to Add Service Request through API

The Service Category ID and Template ID (as) can be known by going to Admin > Service Category > select and edit the template:


{
    "request": {
        "subject": "Unable to fetch mails andresss",
        "description": "I am unable to fetch mails from the mail server",
        "requester": {
            "id": "1807",
            "name": "Requester"
        },
        "template": {
            "is_service_template": true,
            "service_category": {
                "id": "1"
            },
            "name": "Request account deletion from Active Directory",
            "id": "8"
        },
        "site": {
            "name": "MSP Site",
            "id": "2"
        },
        "account": {
            "name": "My Org Inc",
            "id": "1"
        },
        "status": {
            "name": "Open"
        }
    }
}


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