Alert from Applications Manager Plugin is not escalated to OpManager
Note: Only health attribute's alert from monitors will be escalated to OpManager
Prerequisite:
- Below options should have been enabled
Admin -> Action / Alarm settings -> “Enable Alarm notifications to OpManager Server” - Check the hostname/IP address of the monitor in APM which is having the alert
- The exact same hostname/IP address should have been added as a device monitor in OpManager
If the above requirements are met, but the alarm is not escalated to OpManager, then check for the following debug prints in “action.txt” file under logs folder
- The below print is used to find the server name of the monitor, to which the alarm is going to escalate in OpManager
AMActionExecutor: EscalateAlarmsToOPM: final parentHost: - The below print is used to find the alarm properties set in Applications Manager Plugin. Property contains alarm message, alarm code, HostName to which alarm need to be escalated, etc
AMActionExecuter : escalteAlarmToOpm: Alarm Details :: - The below print will show the response received from OpManager
AMActionExecutor: EscalateAlarmToOPM:
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