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How does Agent Scan work ?
When you install Agent for the first time, It will initiate the scan immediately and send the data via application port (8080 or 443 as you configured) to Server. But when you scan from the Application, It will first try to check whether the client ...
SDP Scan offerings a glance
There are several use cases to be addressed to scan user machines. Here are the solutions available with SDP now. - User machine rarely reaches the organization domain / Network (user login once a week using VPN and other times using local ...
Agent scan understanding
Agent scan in ServiceDesk plus happens in two way 1) Server to target machine 2) Agent from Machine to Server MODE 1: 1) Server to target machine -This scan happens when you login to ServiceDesk plus \ Asset explorer from your workstation or ...
How to uninstall agent from the client machines
The attached one here will uninstall the agent from the client machine. Note:- Rename it as uninstallagent.vbs
Barcode scanning_Please scan barcodes
After scanning your asset barcodes, please press "ENTER" key. This will create a new field "Scanned Barcode(s)" just under the "Scan Your Asset Barcode" Field with the scanned Barcode. After that, You can click on "Add Assets" Button to add the ...