ADSelfService Plus Software Requirements

ADSelfService Plus Software Requirements

Software Requirements

Supported Platforms

ManageEngine ADSelfService Plus can be installed in the following Windows operating system versions:

Windows ServersWindows Clients
Windows Server 2022Windows 11
Windows Server 2019Windows 10
Windows Server 2016Windows 8.1
Windows Server 2012 R2Windows 8
Windows Server 2012Windows 7
Windows Server 2008 R2

Supported Browsers

ADSelfService Plus requires one of the following browsers, to be used as a client to access its server.

  • Internet Explorer 10 and above

  • Firefox 4 and above

  • Chrome 10 and above

  • Microsoft Edge

Supported Databases

ADSelfService Plus comes with a built-in PostgreSQL database for storing user enrollment information, domain configuration information, certain AD attribute values, ADSelfService Plus reports data, etc. Organizations can also use an external Microsoft SQL or PostgreSQL database to store the forementioned data. The supported database versions are:

PostgreSQL
ADSelfService Plus build numberSupported database versions
6513 and abovePostgreSQL 14 and 15
6500 to 6512PostgreSQL 12, 13 and 14
6100 to 6410PostgreSQL 9.4-9.6, 10.0-10.15, and 11.0-11.7
5500 to 6013PostgreSQL 9.2-9.6
Microsoft SQL
ADSelfService Plus build numberSupported database versions
6500 and aboveMicrosoft SQL Server 2012 and above
5500 to 6410Microsoft SQL Server 2005 and above

Preferred screen resolution: 1024 x 768 pixels or higher.

Note: If your ADSelfService Plus server is using a MySQL database, we recommend migrating to PostgreSQL. Contact the support team at support@adselfserviceplus.com to know more.
Supported platforms for login agent installation

The ADSelfService Plus login agent enables end users to securely log into their machines and perform self-service password resets and unlocks directly from the machine login screen.

You can install the login agent on the following platforms:

Windows servers

Windows clients

macOS clients

Linux clients

Windows Server 2022

Windows 11

macOS 15 Sequoia

Red Hat Enterprise Linux 8.x-9.x *

Windows Server 2019

Windows 10

macOS 14 Sonoma

Rocky Linux 8.x-9.x *

Windows Server 2016

Windows 8.1

macOS 13 Ventura

Ubuntu 16.x-20.04.4

Windows Server 2012 R2

Windows 8

macOS 12 Monterey

Fedora  27.x-31.x

Windows Server 2012

Windows 7

macOS 11 Big Sur

CentOS  7.X

Windows Server 2008 R2

Windows Vista

macOS 10.15 Catalina

 

Windows Server 2008

 

macOS 10.14 Mojave

 

 

 

macOS 10.13 High Sierra

 

 

 

macOS 10.12 Sierra

 

 

 

OS X 10.11 El Capitan

 

 

 

OS X 10.10 Yosemite

 

 

* Machines running Red Hat Enterprise Linux and Rocky Linux can be secured with machine login MFA. Self-service password resets and unlocks from the login screen are currently not supported for these platforms.

Note: While the ADSelfService Plus login agent has been officially tested and confirmed to run seamlessly on the three Linux distributions mentioned, it may support other Linux distributions as well. Please contact the support team (support@adselfserviceplus.com) to check if the Linux distribution used in your organization is supported.

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