Adding attachment to Resolution using API
PURPOSE:
To add an attachment to the resolution via API.
STEPS:
1) Upload the attachment file and obtain the attachment ID:
URL: <domain_url>/api/v3/requests/upload
Method: POST
Payload: files ( input_data = <file_content> )
Response:
2) Add the attachment to the particular resolution:
Link/Attach the attachment id with the corresponding request
URL: <domain_url>/api/v3/requests/<request_id>
Method: PUT
Payload: input_data = {"request":{"resolution":{"resolution_attachments":[{"id":"<attachment_id>"}]}}}
Response: request.resolution.
For multiple attachments to be added, the response should be as below,
Payload: input_data = {"request":{"resolution":{"resolution_attachments":[{"id":"<attachment_id>"},{"id":"<attachment_id>"}]}}}