Phone number need to be mandatory in 8.1 for contacts

Phone number need to be mandatory in 8.1 for contacts

Kindly follow the steps below to create the FAFR,

1. Access admin Module
2. Select the request template option and click the edit option the required request template the script needs to be applied on
3. Select the Fields and Forms Rule tab and paste the query then save 
Query:

if(jQuery("#contactNoField").val() == ''){
  alert("Please enter the phone number");
  $CS.stopFormSubmission();
}

Added screen shot for reference

      • Related Articles

      • Steps to Import accounts / contacts through schedule csv from SCP 11001 build

        This is applicable only from 11001 builds. How to do? # Based on the Globalconfig table entry with category as 'CSVUserImportSchedule', this can be turned ON/OFF. By default this is turned OFF.  Query to enable the feature - update Globalconfig set ...
      • Query to find Contact roles

        All requests from their account and sub account  SELECT aaauser.FIRST_NAME "Contact Name",org.NAME "Account Name",ucinfo.EMAILID "Contact Email",ucinfo.LANDLINE "Contact Phone",ucinfo.MOBILE "Contact Mobile",ucinfo.FAX "Contact Fax" FROM AaaUser ...
      • Workaround for Contacts tab not visible for support reps (post 11.0 version)

        Post 11.0, the contacts tab will not be shown at the top for support reps. As a workaround follow these steps 1. Goto Admin -> ZOHO Creator apps 2. Click on Add Links -> Provide Link Name as Contacts -> URL ...
      • List of contacts logged into the system

        Mysql select aas.session_id "SessionID", aal.name "User Name",aau.FIRST_NAME "Contact Name",org.NAME "Account Name", aas.user_host "User Host", aas.application_host "Application Host", longtodate(aas.opentime) "Start Time", longtodate(aas.closetime) ...
      • Custom Script to enable "remove login" option for contacts in SCP 8.1

        Use case: To disable login for contacts in bulk from Contacts module. The attached CustomScripts.js can be moved to SupportCenter/custom/scripts directory.  Browser cache needs to be cleared for the script to work as expected