Add and trigger predefined tasks to a request
Requirement:
Add a set of tasks to a request and trigger them all at once.
Steps to configure:
- Goto Admin > Developer Space > Global function > New > Paste the content from the attachment GF_4 - Configuration.txt and save it with a name.
- Update the URL and integration key in the script.
- You can get the integration key under Admin > Integrations > Integration Key > New
- Please use an integration key with admin privilege, as there wont be any role related permission issues.
- Update the integration key in the global function.
- Go to Admin > Developer Space > Global Functions. Create a new function.
- Refer to the attached script. (PredefinedTasks.txt.)
- Update the task fields as per your requirement.
- Go to Admin > Developer Space > Request Custom Functions. Create a new function.
- Refer to the attached script. (addPredfinedTaskstoRequest.txt.)
- Update the global function count\API name in the custom function script as per your instance.
- Configure Request custom trigger to get executed on every request being created with a specific template.
New to ADSelfService Plus?
Related Articles
Trigger a set of tasks
Requirement: Auto Trigger a set of task associated to a request depending on the date configured in the request additional field. Steps to follow: Goto Reports > New Query Report > execute the query and save it with a name. PGSQL: SELECT ...Add tasks with dependencies for a change request created with a particular template
Requirement: Add tasks with dependencies for a change request created with a particular template. UseCase: Four Predefined tasks will be added to every change request created with "Maintenance" Template. Task Details: Scheduling Snapshots Linux ...Add Approvals to request when all the associated tasks are completed.
Requirement: Request approvals have to be added only after all the associated tasks of a request are completed. If the approvals are added via the request workflow, then it would be automatically triggered when a request is created. To avoid this, we ...How to automatically create multiple tasks in a change request with a configurable JSON file.
Note: Attached script will not work beyond 11138 SDP Version. This is a sample Python script to automatically create multiple tasks within a change request with a configurable JSON file. This is achieved using an API call to create a task in ...How to auto-create worklog based on values specified in the request
This post will to help you create a worklog automatically when a request is created. This script can be configured under Request custom triggers and you will find more information about this here. This is achieved using an API call to create a ...