Account specific request template: Redirection to requester's account based template from default template using FAFR
Tested in builds 14000, 14200 and 14201 (Global FAFR):
Step 1: In Global FAFR, on form load, configure an FAFR and execute the below script under Action as shown below,
try{
$req.form.destroyForm(undefined, false);
}catch(err){}
jQuery(document).ready(function(){
window.location.href="/WorkOrder.do?woMode=newWO&reqTemplate=8";
});
Step 2: Replace "8" with the desired template ID.
Note
"All Templates" should not be enabled under "Rule applies for", as it leads to page crash.
Now, from the requester's login while creating a new request, the template automatically changes to one which is mentioned in the rule for the requester's account.
However, a double loading of the new request page will happen which has to be informed to the cx.
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