9418 ppm - Customized login page resets to default

9418 ppm - Customized login page resets to default

The below message will be thrown in console/UI while applying 9418 ppm
Since the login page UI is revamped in this build, customized login page if any will be removed with this upgrade. The old login folder will be renamed to login_old for backup.
 Do you want to continue? (Y/N)


If No is given, upgrade process will get cancelled and you can start/run the product as before.

If Yes is given, Customized login page will be removed and it will get reset to default. The old login customization will be renamed to login_old and will be available under <Servicedesk Plus-MSP>/custom/login_Old/Login.html

Which can be customized again by doing the below steps.
Post upgrade >> Move to Admin tab >> Self Service Portal Settings >> "Customize now" option under Customize login page >>  Edit and copy all the contents in the old login.html  >> Replace/paste  the copied content under Login page customization page  >> Save it.

Note : It is mandatory to include {{login_form}} tag in the html to save the login page customization.


syntax for login form: {{login_form}}
syntax for login image: {{login_image}} 
syntax for product name: {{product_name}}
syntax for product version: {{product_version}}
syntax for Product copyright year: {{copyright_year}}

The above syntax need to be added under <div> tags. For reference you can check default.html available under <Servicedesk Plus-MSP>/custom/login folder
 

      New to ADSelfService Plus?

        Resources

            • Related Articles

            • Login Page Customization -> SAML Login

              NOTE: # No need to alter the changes in the application UI # Ensure to take a copy/backup of the below files before altering the same. STEPS TO FOLLOW: 1. Edit the file Login.html under <Drive>:\ManageEngine\ServiceDeskPlus-MSP\Server\Custom\Login ...
            • How to remove version number, rename application name and update Hyperlink in the login page ?

              Remove the content related to copy rights and add the content as shown below to achieve your requirement.  <div class="copyright">       <a href="https://servicedesk.geforce.com.au/" target="_blank" rel="noopener noreferrer">Help Desk Software</a> ...
            • How to change the color of the Login button ?

              Navigate to Admin->Self-Service Portal Settings->Login page customization and Add the below class under style as shown below, .btn-primary {     background-color: #6600CC;   } Above color code is for Purple, please use the appropriate color codes. ...
            • Restrict Dashboard Customization using page scripts

              Use case In scenarios where administrator would like to have a fixed dashboard, then they can remove the Dashboard settings button using the below steps 1. Go to Admin >> Page Script >> Apply the below script based on a condition ...
            • To replace redirecting link instead of “Forgot password” in Login Page

              1. Remove "forgot password" alone referring the  below link, as we cannot change the link for forgot password. https://pitstop.manageengine.com/support/manageengine/ShowHomePage.do#Solutions/dv/24000990619399/en  2. Customize their own login page ...