SAP
SAP Server - No Data for SAP OS Tab
Problem: SAP Server, OS Data is not collected. Troubleshooting Steps: Verify if SAP OS Collector (SAPOSCOL) is running. Connect to SAP Server using SAP Logon. Use TCODE RZ20 Expand 'SAP CCMS Monitor Templates' monitor set, select 'Operating System' ...No Data in SAP Server monitor/ Unable to add SAP monitor
Problem: In Appmanager_home/logs/nms/stdout.txt , the error message "SAPDataCollector : Host information not found for server" is found. Solution: Add entry for IP Address and SAP Instance name in etc/hosts file of Applications Manager server and ...SAP Alerts displaying incorrect time
Problem :The time shown for SAP Alerts under Alarms tab in SAP monitor is incorrect. Solution : Enter the time difference (in hours) in <AppManager_Home>\conf\SAP.properties file am.sap.alerttime.offset key. For example, in the above screenshot the ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...Where do I find the log files that I need to send to technical support team for analysis?
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