Real User Monitor
How to upgrade Real User Monitoring Agent?
Currently, we don't have an update manager for the RUM Agent. Therefore, you need to uninstall the old agent and install the new RUM Agent. Steps to upgrade RUM Agent Take a backup of <RUMAgent_Home>/conf/ folder and place it outside of the RUM_Agent ...
How to capture username in Real User Monitor using Custom API?
Custom APIs in Real User Monitor serve various functions, such as setting dynamic values for user IDs, capturing JavaScript (JS) errors, specifying session timeout, and more. They enhance user session tracking in Real User Monitor, providing a more ...
Self monitor Applications Manager using Real User Monitoring
We can monitor the Applications Manager using Real User Monitoring with a Java Script injection and this can be used to measure the Applications Manager's performance continuously. All you need is to install and setup the Real User Monitoring (RUM) ...
Real User Monitoring Agent - Frequently asked questions
How to change Applications Manager details in RUM Agent? Open the AppServer.properties file located under <RUMAgent_Home>/conf/ directory in any text editor. Update Applications Manager hostname in apm.host key. Update Applications Manager SSL Port ...
How to get ISP data in Real User Monitor?
By default, Real User Monitor does not show ISP data of end user. To get ISP data, you can make use of any third-party Geolocation API. Currently, RUM supports only APIs that return the response in JSON format. When you have purchased any Geolocation ...
How to enable HTTPS connection between end user and RUM Agent?
By default end user data will be collected and sent via HTTP connection to RUM Agent. To enable HTTPS connection you should have an valid SSL Certificate (keystore file basically), not a self signed certificate. Open the AppServer.properties file ...
Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for long time. Follow below steps for troubleshooting Check prerequisites to done : Real User Monitor requires RUM Agent to be installed and mapped to Applications Manager. Refer the help page to know how to setup ...