Real User Monitor
Real User Monitoring Agent - Frequently asked questions
How to change Applications Manager details in RUM Agent? Open the AppServer.properties file located under <RUMAgent_Home>/conf/ directory in any text editor. Update Applications Manager hostname in apm.host key. Update Applications Manager SSL Port ...
How to get ISP data in Real User Monitor?
By default, Real User Monitor does not show ISP data of end user. To get ISP data, you can make use of any third-party Geolocation API. Currently, RUM supports only APIs that return the response in JSON format. When you have purchased any Geolocation ...
How to enable HTTPS connection between end user and RUM Agent?
By default end user data will be collected and sent via HTTP connection to RUM Agent. To enable HTTPS connection you should have an valid SSL Certificate (not an self signed certificate). When you have valid SSL Certificate follow below steps to ...
Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for long time. Follow below steps for troubleshooting Check prerequisites to done : Real User Monitor requires RUM Agent to be installed and mapped to Applications Manager. Refer the help page to know how to setup ...