General
I am not getting the data for Memory Utilization in HP-UX server.
Physical Memory Utilization in HP-UX is calculated using the below formula: Physical Memory Utilization (%) = ((Total Memory - Free Memory) / Total Memory) * 100 Physical Memory Utilization (MB) = Total Memory (MB) - Free Memory (MB) Total Memory - ...
I am not getting the data for Memory Utilization in Telnet or SSH mode for SUN Solaris server.
In Telnet and SSH mode, Applications Manager will execute the command in the server (SUN Solaris) and direct the output to a text ( app.txt ) file. This text (app.txt) file will be temporarily created and deleted once the content is read by ...
'No data available' issue for Disk I/O Statistics and Inode Usage metrics in Windows, AIX and Linux server monitors
The data for Disk I/O Statistics and Inode Usage metrics may not be shown due to problems in executing and obtaining the output of the commands on the server. For different modes of monitoring (WMI/Telnet/SSH) we use different methods to collect ...
While trying to monitor servers, I get a "No data Available" error for CPU Core Utilization.
The data for CPU Core utilization may not be shown due to problem in executing and getting the output of CPU command on the server. For different modes of monitoring (WMI/Telnet/SSH/SNMP) we use different methods to collect data. Find the steps below ...
256-bit AES Encryption in SSH Monitoring
Follow the steps given below to configure 256 bit AES encryption in SSH monitoring: Take a backup of the the following JAR files: files local_policy.jar and US_export_policy.jar found in the location: <AppManager_Home>\working\jre\lib\security\ ...
Troubleshooting steps for Server Hardware Health Monitoring
1. SNMP Mode of monitoring: Monitoring Dell hardware status: Dell OpenManage Server Administrator and make sure SNMP agent is enabled Installation steps: http://www.dell.com/downloads/global/power/ps2q06-20050112-Lou-OE.pdf Monitoring HP hardware ...
DNS Issue - I'm not able to add a device in both TELNET and SSH Mode.
Problem :- Not able to add device using Telnet and SSH Mode. Solution :- Tried executing ServerSSHTroubleShooting.sh script, it got executed successfully. It means it is able connect via SSH mode. Execute nslookup <IP_ADDRESS> or nslookup <HOSTNAME>. ...
Server monitor is not reachable and it is shown as down in AppManager.
Check the target is reachable using ipaddress. If yes, then do the following. It means ping with ipaddress works fine. Ping with hostname is not working. Please do the following steps to overcome this issue. Search for the IP Address in the search ...
Server Details Page Leads to Blank/Error Page. What should I do?
While clicking on the server monitor it leads to blank or error page. This could be due to some entries missing in the database tables. I have attached the following files. (These are all the sample output files). select_query_new.txt --> file used ...
"Authentication failed error" displayed at the top of the Monitor snapshot page, but the monitor is up and collecting data.
Monitor snapshot details page shows the correct status and collecting data. But Error message is shown as "Authentication failed. Kindly verify username and password provided." Update the ERRORMSG in HostDetails table as "Data Collection ...
No Data is being displayed for CPU, Memory, Disk.
Check the DBType If it is MySQL :- Solution 1:- Check for the following prints: /AMDB/HostCpuMemDataCollected' is marked as crashed and should be repaired. /AMDB/HostDiskUtilDataCollected' is marked as crashed and should be repaired. If you see the ...
An "Authentication Failed" message is shown while adding device.
Solution Connect via putty from the Applications Manager server using the profile which is used for adding the device. Once it is connected then execute the following command: uname -s if this command gives doesn't give output, there is an issue ...
How to resolve EOF Exception in server monitors in Applications Manager
If the server that you want to monitor throws an EOF exception, while you're trying to add it as a monitor, or when Applications Manager is trying to login, you will need to check the error trace. Navigate to /var/log/secure or /var/log/auth.log ...
Not able to add device in TELNET MODE.
Problem :- I'm not able to add device using TELNET Mode. Receives Authentication Failed Error. Solution :- Check customer is able to login to the target server using putty. Get the putty login message as snapshot. Check the login prompt which is ...
Applications Manager displays the "A suitable key format could not be found" error.
These steps are applicable only for Applications Manager versions below 16730. Solution 1 Do nslookup <IPADDRESS> Ex:- nslookup 10.10.11.31 Assume that it returns 3 host names. 31.11.10.10.in-addr.arpa name = prod-smtp1.erulemaking.net. ...
exception during logging in Failed to negotiate a transport component
Problem :- exception during logging in Failed to negotiate a transport component [diffie-hellman-group1-sha1,diffie-hellman-group-exchange-sha1] ...
How can I set PasswordAuthentication as "no" (for security reasons)?
Here is how the PasswordAuthentication variable in /etc/ssh/sshd_config can be set to "no": 1. Change PasswordAuthentication as no in the /etc/ssh/sshd_config file. 2. Restart the SSH Daemon using the command /etc/rc.d/sshd restart.