Applications Manager is equipped to monitor processor capacity entitlement issues. To measure the average entitlement value during peak production times with a higher workload, you can use the following command: lparstat 1 20 > /tmp/apm_physc.txt && ...
Issue: When attempting to monitor AIX servers, you encounter a "No data available" error message for the Network Adapter. Solution: To address this issue and resolve the "No data available" error for the Network Adapter when monitoring AIX servers, ...
By default, 20 samples are taken in order to obtain the values for both metrics from the remote machine. If the values of these two metrics do not match, you can modify the sampling value in hostresource.xml from 20 to 60. NOTE: One sampling is equal ...
The following should be checked if you find that data isn't populating in Applications Manager: 1) TELNET or SSH mode connections to remote AIX servers are permitted. 2) Verify that the command below executes and produces the desired results on your ...
Problem: "No data available" message shown for Network Interface while trying to monitor AIX servers. Solution: The connection must be established only through TELNET or SSH mode. Check whether the below command runs and displays the corresponding ...
Below is the list of prerequisites for monitoring Cron jobs: Curl must be installed in the remote Linux machine. Script linked to the cron job must have executable permission. The machine where Applications Manager is installed should be reachable ...
Possible Scenario: I get a "No data available" message for Inode Usage while trying to monitor servers. Solution: The connection must be established only through TELNET or SSH mode. Check whether the below command runs and displays corresponding ...
Check if the property(am.host.deleteDisk) is set to true in AMServer.properties. If it is true, then we simply delete the disk from monitoring in Applications Manager. This also deletes history data. Make sure the setting for disk remove alerts is ...
CPU Utilization We use the following methods of calculation for CPU Utilization when lparstat command is supported: Method 1: If 'type=Dedicated', then we use the vmstat command output. (i.e) cpu=100-Idle Time Method 2: If ...
Formula : Memory Utilization (%) = (Total Memory - Free Memory) / Total Memory where Free Memory = Free + Buffers + Cached In Telnet/SSH mode: We are using svmon -G command to get the memory usage value. For example consider the below output: ...
Applications Manager automatically discovers the running servers within the range given by the user and adds them as a node. Reason: SNMP agent is not running in the host. We add the monitor under 'Unknown' category. Solution: If the system has SNMP ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...