Exchange Server
Data Collection: Troubleshoot data collection issues in Exchange Server monitor
Prerequisites: Ensure that you have met all the prerequisites for the Exchange Server monitor. Refer to the below error scenarios and refer to the respective troubleshooting steps. No data collected for few metrics or all the metrics in Exchange ...
Exchange Server - How to filter Mailboxes and change the number of Mailboxes fetched
From Applications Manager version 172900 onwards, we have supported filtering options in Exchange Server Mailbox Statistics. Top Mailboxes By default we fetch the top 20 mailboxes based on the Total Mailbox Size metric. To increase the number of ...
Exchange Server Monitor - FAQs
1. What are the ports used in Exchange Server monitoring? WMI mode: Remote Procedure Call (RPC) (default : 135) WMI uses DCOM for remote communication. The server monitored by Applications Manager uses a random port number above 1024 by default to ...
Troubleshooting Mailbox and Database Statistics data not collected
In Exchange Server monitor added in PowerShell mode, if you are able to see the performance metrics but unable to collect the Mailbox and Statistics data, it might be because the normal PowerShell session is working fine but the Exchange PS Session ...
Steps to run individual PowerShell scripts used in Exchange Server monitor
If "Unable to create remote PowerShell session" error occurs or no data is collected in Exchange Server monitor added in PowerShell mode, follow the below steps to check the individual script output: Check whether all the prerequisites for Exchange ...
Error : Unable to fetch Exchange Queues
If this error occurs in the Exchange Server monitor, follow the below steps: Check whether all the prerequisites for Exchange server are implemented. For non-mailbox roles, if CredSSP authentication is enabled, check whether the prerequisites for ...
Error : Unable to fetch Exchange Queues as CredSSP authentication is needed
This error occurs in Exchange Server monitor for non-mailbox roles when Queues monitoring is enabled. This usually occurs when the Applications Manager-installed server and the Exchange Server are present in different domains. You need to use CredSSP ...
Monitor Addition: Unable to add Exchange Server monitor
Check whether all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#ExchangeServer WMI Mode If unable to add the Exchange ...
Error: Timeout exceeded during script execution
This error occurs when some powershell scripts take longer time than the mentioned timeout value when Exchange server monitor is added in Powershell mode. 1. Try polling the monitor and check if the error continues to retain. 2. Open PowerShell in ...
Error: No Data available in Exchange Server monitor
Troubleshooting Steps: For AppManager Version 15470 and above using WMI Mode: If you are using AppManager version 15470 and above in WMI mode, navigate to: Settings -> Self Help Tools and choose the monitor type to troubleshoot the problem. Click ...