Reason: They are dummy nodes added to group the mongoDB servers in a replicaSet. These are used to show the parent child hierarchical view in monitor snapshot page. They will be deleted automatically when all the replicaSet nodes are deleted. They ...
Reason: It is because, by default, 'Discover all nodes in ReplicaSet / Sharding' option is enabled. If you want to monitor only particular instance, disable that option and add the monitor.
Solution: Check if the mongod / mongos instance is running in the host name specified. Check if the port number is given correctly. If mongod / mongos is running in authenticated mode, then enable "Is Authentication required" and give correct ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...