MongoDB
Apart from the mongoDB instances, there are some other nodes listed in the list view. What are those nodes?
Reason: They are dummy nodes added to group the mongoDB servers in a replicaSet. These are used to show the parent child hierarchical view in monitor snapshot page. They will be deleted automatically when all the replicaSet nodes are deleted. They ...While discovering a mongoDB server, why do i see many mongoDB servers discovered?
Reason: It is because, by default, 'Discover all nodes in ReplicaSet / Sharding' option is enabled. If you want to monitor only particular instance, disable that option and add the monitor.While adding a mongoDB server, it fails with message "Unable to connect to the host / port".
Solution: Check if the mongod / mongos instance is running in the host name specified. Check if the port number is given correctly. If mongod / mongos is running in authenticated mode, then enable "Is Authentication required" and give correct ...
New to ADSelfService Plus?
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...