Reason: They are dummy nodes added to group the mongoDB servers in a replicaSet. These are used to show the parent child hierarchical view in monitor snapshot page. They will be deleted automatically when all the replicaSet nodes are deleted. They ...
Reason: It is because, by default, 'Discover all nodes in ReplicaSet / Sharding' option is enabled. If you want to monitor only particular instance, disable that option and add the monitor.
Solution: Check if the mongod / mongos instance is running in the host name specified. Check if the port number is given correctly. If mongod / mongos is running in authenticated mode, then enable "Is Authentication required" and give correct ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
Steps for creating support information file: The log files are located in <Applications Manager Home>/logs directory. If the Logging level in Admin tab-> Logging -> is not 'Print all logs', then change it to 'Print all logs' and reproduce the issue ...