Backup And Restore
Error message while performing database backup of Applications Manager
While performing a database backup operation of Applications Manager build with Pgsql backend, you may encounter the following error, especially when your database size has grown bigger with a large number of tables. pg_dump: WARNING: out of shared ...
General errors that occur during backup
Here are some general errors that occur during backup and how to fix them: Error 1: “Initializing backup process" pg_dump: [archiver (db)] connection to database "amdb" failed: FATAL: no pg_hba .conf entry for host "::1", user "postgres", database ...
List of files needed for troubleshooting Backup and Restore issues
List of Files needed for troubleshooting Backup and Restore Issue are as follows: Files for Backup Issue: err.txt ----> AppManager_Home/working/pgsql/bin Once script completely executed check the backup zip file under AppManager_Home/working/backup ...
What should I do if I have received mail saying transaction logs full?
Reason: You will receive this error if you are using Microsoft SQL back end for Applications Manager and if the transaction log for Applications Manager database or tempdb becomes full. If the log fills up, Applications Manager can only read and ...
Maintenance of Applications Manager backend database
Note: Please take complete database backup without fail prior to these steps. I. Applications Manager with PostgreSQL Database. Shutdown all Applications Manager related process as follows: For windows: Open services.msc --> stop ManageEngine ...
Inconsistancies in max data values in the table and chart.
Scenario: When I look through the data values in the table below the chart, I see the max value as 10,325. Why is the chart showing a different data (5700.58) as the maximum value? Applications Manager plots the chart based on Hourly Average values ...
Why am I not able to see the Shutdown button in the Admin tab?
The Shutdown button in Admin tab appears only for the default 'admin' user. It does not appear for other newly created users (even with the admin role). Check if you have logged in as a default 'admin' user.
How to view PDF reports in languages other than English?
Solution: For viewing reports as PDF in languages other than English in Acrobat reader, the desired language font needs to be added in the Acrobat installation directory from the below link: ...
How can I change the Applications Manager port that was set during installation?
Edit the <AppManager Home>\conf\AMServer.properties> file using Wordpad or vi editor . To change the Http port number, change the value in am.webserver.port=XXXX entry for example, am.webserver.port=9090 to am.webserver.port=80 Similarly to change ...
How can I take a back-up of Applications Manager data?
The following are the methods for backing up Applications Manager, check them and use the one appropriate to you: Via Script File Use the BackupMysqlDB.bat /.sh or BackupPGSQLDB.bat/.sh file available in <Applications Manager Home>/bin directory to ...
Where does Applications Manager store the data? Is it possible to store the data in Oracle server?
Solution: Applications Manager stores data in PostgreSQL or Microsoft SQL database. As of now it is not possible to store the data in any other database.
While reporting a problem to the support team, what are the details that are required?
Build number (to find the build number, go to Support tab in the product -> Product Information -> Build Number) Browser version if it is a web client related problem. Operating System. Firewall Information. Error messages in console or web client if ...
How to use my own PostgreSQL instead of the PostgreSQL bundled with Applications Manager ?
Applications Manager comes bundled with PostgreSQL 11. If you want to use your own PostgreSQL instead, follow the steps mentioned below : Prerequisites: A compatible PostgreSQL database (version 11.x) should be accessible from Applications Manager ...
Migrating the JRE bundled in Applications Manager
JRE Upgrade Document for Applications Manager This document helps the end-user in upgrading to the latest version of Java used in Applications Manager. The steps for Java upgrade in both Windows (Service and Non-Service mode) and Linux installations ...