Installation and deployment
How to identify and defend your ADManager Plus installation from the user enumeration without authentication vulnerability
ADManager Plus contains a user enumeration without authentication vulnerability, which was reported by Patrick, a vulnerability researcher. This article explains the steps you can take to prevent malicious users from exploiting this vulnerability in ...
How to move ADManager Plus to a new folder
Objective: To move the ADManager Plus installation folder from its current location to a new location. Important: Check the build number of your current ADManager Plus installation (Log into ADManager Plus > Click the License link located in the ...
How to run ADManager Plus as a Service?
To run ADManager Plus as a service, perform the following steps after downloading and installing ADManager Plus. Click Start > ADManager Plus > Install ADMP Service. When ADManager Plus is installed as a service, it runs with the privileges of the ...
How to install an SSL certificate in ADManager Plus ?
Objective: To install SSL certificate in ADManager Plus Solution: Steps to apply an SSL certificate in ADManager Plus Enable SSL in the ADManager Plus client. Create a Certificate Signing Request (CSR). Issue the SSL certificate. Associate the ...
How to start / stop ADManager Plus when it is installed as an application (not as a service)
Objective: To start or stop ADManager Plus. Steps to start ADManager Plus: Go to your machine's Start menu → All Programs Navigate to ADManager Plus → Start ADManager Plus Steps to stop ADManager Plus: Go to your machine's Start menu → All Programs ...
Unable to start the product, a popup displays the error message: PGSQL is currently in use by another program or is being blocked by antivirus software.
ADManager Plus might not start properly if, as the error message states, the PostgreSQL database used by the product is already running or if it is being blocked by the antivirus application. Possible reasons: ADManager Plus startup issues, ...
Best practices to enhance the protection of ADManager Plus
This article lists some of the best practices that you can use to secure ADManager Plus. You can implement these recommendations, regardless of whether you choose to deploy the product on-premises or on the cloud. Modify the permissions of ADManager ...
I get the following error message displayed in domain settings: Please configure at least one domain.
Error message: I get the following error message displayed in domain settings: Please configure at least one domain. Possible cause: ADManager Plus, upon starting, discovers the domains from the DNS server associated with the machine running the ...
When I add the domain controller, I get an error "The given servers are not operational".
Error message: When I add the domain controller, I get an error "The given servers are not operational". Possible cause: Domain Controllers (DCs) are down. The firewall has been enabled, and port 389 is closed. The network is busy. Solution: Ping to ...
Error: Pg_Ctl does not exist or being used by some other program
Error Message: Pg_Ctl does not exist or being used by some other program Possible Cause: This error message would appear if we do not have sufficient permissions to start up ADManager Plus or to upgrade it. This error message could also occur if any ...
Modifying NTFS permissions in bulk using CSV
Steps to Modify folder permissions for multiple user accounts in bulk Navigate to Management > File Server Management > CSV Import > Modify bulk NTFS permission. Select the Domain that contains the user accounts whose permissions have to be modified. ...
Existing Installation detected. Setup has detected an earlier version of AD Manager Plus.
Error Message: Existing Installation detected. Setup has detected an earlier version of AD Manager Plus. Possible Cause: If you have already installed an instance of AD manager Plus and you try to install another instance on the same server, this ...
Error: java.sql.SQLException: Cannot find the symmetric key 'ZOHO_SYMM_KEY', because it does not exist or you do not have permission.
Error Message: java.sql.SQLException: Cannot find the symmetric key 'ZOHO_SYMM_KEY', because it does not exist or you do not have permission. Possible Cause: This issue could occur if there is any mismatch with master key. Resolution: A. For AD ...
Error: Port 80 already in use. Change WebServer port in <ProductHome>/conf/server.xml
Error Message- Error: Port 80 already in use. Change WebServer port in <ProductHome>/conf/server.xml Possible Root Cause: This error message can be found in ADManager Plus, wrapper log file. This error message shows when ADManager Plus cannot start ...
Issue: Newly created users do not receive notification e-mail after user creation
Cause: Notification emails are not reaching newly created users due to a delay in the creation of their mailboxes. Workaround: Create an Event-driven Automation with an Orchestration Template, incorporating a time delay and a notification template.
Microsoft365 License Management using ADManager Plus
Microsoft 365 License Management using ADManager Plus The M365 licenses can be managed by the following methods, Using the License Management section under Microsoft 365 tab. Managing licenses using user creation/modification templates. Using the ...
How to install ADManager Plus in AWS
Steps to install ADManager Plus in Amazon Web Services EC2 instance: Logon to your Amazon Web Services (AWS) account. Select the configured EC2 instance and click the connect button. Connect to your Windows instance using: RDP client by downloading ...
Can ADManager Plus be installed on Windows Server 2019
Yes. ManageEngine ADManager Plus supports the following Microsoft Windows operating system versions: Windows Server 2022 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 ...
Can we install ADManager Plus on a machine where other ManageEngine products are hosted?
Yes, you can install and use ADManager Plus on a machine where other products from ManageEngine are installed. For ADManager Plus, ensure that the hardware and software requirements listed below are met. For other ManageEngine products, make sure ...
Error Code: 80072030
Reason: The distinguished name of the user might have been changed. Resolution: This error can be resolved by refreshing the domain that user belongs to. To refresh your domain: Log in to ADManager Plus and click Domain Settings. In the Domain ...
Delegating Enable MFA for Microsoft 365 users' permission to help desk technicians
Steps to delegate Enable MFA for Microsoft 365 users permission to help desk technicians in ADManager Plus: 1. Log in to ADManager Plus and navigate to the Delegation tab. 2. In the left pane, navigate to Help Desk Delegation > Help Desk Roles. 3. ...
How to generate a CSR file to create an SSL certificate
Steps to generate a CSR file using the ADManager Plus GUI. 1. Go to the Admin tab. 2. In the left pane select Connection under General Settings. 3. Under Connection Type, click on the SSL Certificate Tool option. 4. Select the Generate Certificate ...
How to granularly delegate attributes to a help desk technician
Steps to granularly delegate attributes to a help desk technician in ADManager Plus: 1. Log in to ADManager Plus and navigate to the Delegation tab. 2. Navigate to Help Desk Delegation > Help Desk Roles. 3. Click the Edit icon in the Actions column ...
How to delegate roles to groups in ADManager Plus
Steps to add roles to groups in ADManager Plus: Login to ADManager Plus. Go to the Delegation tab. In the left pane, choose Help Desk Technicians under Help Desk Delegation. Choose your domain from the Select Domain drop-down. Click on the + option ...
How to delete groups from the Delegation module
Steps to delete groups from Delegation module in ADManager Plus: Login to ADManager Plus. Go to the Delegation tab. In the left pane, navigate to Help Desk Delegation > Help Desk Technicians. Switch to Group View by using the option found at the top ...
How to delegate Microsoft 365 tenants to help desk technicians
Steps to delegate Microsoft 365 tenants to help desk technicians: Go to to the Delegation tab. In the left pane, navigate to Help Desk Delegation > Help Desk Technicians. In the Help Desk Technicians page, find the technician to whom you want to ...
How to migrate ADManager Plus from 32-bit to 64-bit in the same server
To migrate ADManager Plus from the 32-bit version to the 64-bit version, you need to take a backup of the product, install the 64-bit version of ADManager Plus, and then restore the backup to this new instance. Note: Upgrade the current instance ...