Delegation
API usage limit in ADManager Plus
The number of user accounts that technicians can enable in a day using the EnableUser API depends on the total number of licensed help desk technicians. For every help desk technician license, an additional 50 API calls will be added to the daily API ...
How to display and export LAPS Information in reports
Steps to allow technicians to export the LAPS password in reports: 1. Log in to ADManager Plus. 2. Navigate to the Admin tab. 3. Under General Settings, click Security and Privacy. 4. In the Privacy Settings tab, check the Allow technicians to export ...
How to enable SSO in ADManager Plus
ADManager Plus offers a built-in option to configure Active-Directory-based SSO to access or log in to it. This SSO option supports both NTLMv2- and SAML-based authentication. Steps to configure SSO to log in to ADManager Plus Click the Delegation ...
Which account does help desk technician use to perform Active Directory actions
If the help desk technician has 'Impersonate as Admin' setting enabled then he/she will then be using the credentials specified in the Domain settings. If not, they will be using their own credentials to perform their tasks.
How to view Archive Audit Reports and manage archive settings in ADManager Plus
ADManager Plus allows you to archive the actions performed by all help desk technicians during any period of time. The archived reports can be stored at any location defined by you, for any amount of time, as per your requirement. They can also be ...
Delegating Enable MFA for Microsoft 365 users permission to help desk technicians
Steps to delegate Enable MFA for Microsoft 365 users permission to help desk technicians in ADManager Plus: 1. Log in to ADManager Plus and navigate to the Delegation tab. 2. In the left pane, navigate to Help Desk Delegation > Help Desk Roles. 3. ...
How to granularly delegate attributes to a help desk technician
Steps to granularly delegate attributes to a help desk technician in ADManager Plus: 1. Log in to ADManager Plus and navigate to the Delegation tab. 2. Navigate to Help Desk Delegation > Help Desk Roles. 3. Click the Edit icon in the Actions column ...
How to delegate roles to groups in ADManager Plus
Steps to add roles to groups in ADManager Plus: Login to ADManager Plus. Go to the Delegation tab. In the left pane, choose Help Desk Technicians under Help Desk Delegation. Choose your domain from the Select Domain drop-down. Click on the + option ...
Setting a default template for a helpdesk technician
This article will explain how you can set a default template for a helpdesk technician. Navigate to Delegation Tab > Help desk Delegation > Help desk Technicians. Click the edit icon against the technician for whom you would like to set the default ...
How to delete groups from the Delegation module
Steps to delete groups from Delegation module in ADManager Plus: Login to ADManager Plus. Go to the Delegation tab. In the left pane, navigate to Help Desk Delegation > Help Desk Technicians. Switch to Group View by using the option found at the top ...
How to delegate Microsoft 365 tenants to help desk technicians
Steps to delegate Microsoft 365 tenants to help desk technicians: Go to to the Delegation tab. In the left pane, navigate to Help Desk Delegation > Help Desk Technicians. In the Help Desk Technicians page, find the technician to whom you want to ...