Custom applications
User creation or modification failed due to an invalid select parameter in the API
Issue description When attempting to create or modify a user via the ADManager Plus API, users may encounter the following error: { "statusMessage": "The given select parameter is invalid", "status": "SEVERE" } This happens when the select parameter ...Error: Daily API limit exceeded
Issue description When attempting to make API calls in ADManager Plus, you may encounter the following error: Daily API limit exceeded This message indicates that the number of successful API calls has reached the daily quota based on your ...Failed to integrate an external application using ADManager Plus
Issue description ADManager Plus supports integration with external HCM, ITSM, SIEM applications and databases using APIs. This integration helps automate tasks in AD, such as user provisioning, deprovisioning, and updates, streamlining ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
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