ManageEngine Pitstop | Community and Support forums

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        • ManageEngine Supportcenter Plus - version 14.0 is available !!

          Dear Users, Greetings for the day. I am excited to announce the availability of ManageEngine Supportcenter Plus (SCP) version 14.0 (Build 14000). ManageEngine Supportcenter Plus is getting enhanced API based UI , automations and 200+ enhancements along
        • Next Release : CMDB Business view and Asset Loan

          Dear Users, We are planning for the next release "CMDB Business view and Asset Loan" and below are more details on the same :  CMDB Business View The UI of CMDB Relationship map is enhanced with a new set of icons. Furthermore, relationship maps can now be saved and viewed later as CMDB Business Views. Business Views present a summary of the relationship between various CIs, along with their critical data such as details, associated requests, changes, problems, releases, and CI distribution at a
        • ManageEngine ServiceDesk Plus MSP version 14.0 is available !!

          Dear Users, Greetings for the day. I am excited to announce the availability of ManageEngine ServiceDesk Plus MSP version 14.0 (Build 14000) is now available. ManageEngine ServiceDesk Plus MSP is getting better and better !!! I thank all our users for
        • Pre-Release : Default site - "Base Site" for ServiceDesk Plus Cloud

          Dear Users,   We are working on the release of adding "Base Site" as default under the site configurations and below are brief details on this feature, functionality and behavior changes.   Site - Organizations may have several branches or sites, distributed
        • Request Management - service template resource questions

          Service templates resource questions. This report helps to find the resource questions and values chosen in the request. SELECT WO_Resources.WOID "RequestID", CatalogResource.TITLE "Resource Question", Questions.QUESTION "Question", ResourcesQAMapping.ANSWER "Answer" FROM WO_Resources LEFT JOIN ResourcesQAMapping ON WO_Resources.UID=ResourcesQAMapping.MAPPINGID LEFT JOIN CatalogResource ON wo_resources.RESOURCEID=CatalogResource.UID LEFT JOIN Questions ON Questions.QUESTIONID=ResourcesQAMapping.QUESTIONID LEFT