.xml files not importing
I have the upgraded 7504 version of the service desk plus. Right now, I can't even open up the help desk software in IE. I have to use firefox to view it. When I try to import the .xml file from a machine, it acts like its going to let me do it, then it just opens a blank white page and it says "done" in the bottom left corner. I'm as up to date as I can get with this software, so if anyone can shed a light on what to do from here, I'd appreciate it.