Wrong Unassigned Ticket Count in Homescreed
Hi,
I'm currently running SD+ 7022 with MSSQL. A few months ago, after someone mistakenly rebooted the database server, the number of unassigned tickets displayed on the home screen is wrong, instead it shows an enormously large amount of unassigned tickets of 1301. (pls see image attached)
I really cant understand why it would display such a figure on the home screen, but show only one unassigned ticket in detail when the figure "1301" is clicked.
Pls i need help urgently. Thanks in Advance.
I'm currently running SD+ 7022 with MSSQL. A few months ago, after someone mistakenly rebooted the database server, the number of unassigned tickets displayed on the home screen is wrong, instead it shows an enormously large amount of unassigned tickets of 1301. (pls see image attached)
I really cant understand why it would display such a figure on the home screen, but show only one unassigned ticket in detail when the figure "1301" is clicked.
Pls i need help urgently. Thanks in Advance.