Wrong request ID being assigned
Hello.
I have upgraded to version 8006 of servicedesk plus and beginning today i have experienced the following problem.
Most of the requests are being assigned a wrong ID, therefor they are not appearing in the requests list, because the requests with that ID have already been solved.
Would appreciate any lights on the mather.
Thanks.
I have upgraded to version 8006 of servicedesk plus and beginning today i have experienced the following problem.
Most of the requests are being assigned a wrong ID, therefor they are not appearing in the requests list, because the requests with that ID have already been solved.
Would appreciate any lights on the mather.
Thanks.