Write request data to CSV file
Dear Sir,
I need your help to complete our process in specific templet/request in service desk plus. I need script that automatically triggered to write the request details (input values) for specific templet (example: New Hire Employee) to csv file after the request/incident been submitted. I try with scheduled report tools but it send the file to email address.
I need your help to complete our process in specific templet/request in service desk plus. I need script that automatically triggered to write the request details (input values) for specific templet (example: New Hire Employee) to csv file after the request/incident been submitted. I try with scheduled report tools but it send the file to email address.