Workstation scan - Installed Printers
Hi
Can you tell me if Servicedeskplus build 7018 is capable of what printers are installed on workstations?
This is usefull information when dealing with printer support issues with users but there does not seem to be a section on printers on workstation details.
When running workstation summary reports\hardware summary report you get the option of including sub report "printer information".
Maybe im missing something here but this seems to imply this information is collected during scans.
Can you clarify if it is or is not information recorded against a workstation.
Thanks
Mike
Can you tell me if Servicedeskplus build 7018 is capable of what printers are installed on workstations?
This is usefull information when dealing with printer support issues with users but there does not seem to be a section on printers on workstation details.
When running workstation summary reports\hardware summary report you get the option of including sub report "printer information".
Maybe im missing something here but this seems to imply this information is collected during scans.
Can you clarify if it is or is not information recorded against a workstation.
Thanks
Mike