Workstation not being assigned correctly when logging req

Workstation not being assigned correctly when logging req

When I fill in the new request form, I have 2 options for finding the user, either type the name and it automatically finds the ones that match, or choose from the pick list.

If I choose from the pick list, the user is entered AND the workstation that is assigned to them appears in the workstation field, HOWEVER, if I pick the user without using the picklist, the workstation doesn't appear in the workstation field. Hope this makes sense?

                      New to ADSelfService Plus?