I manage a network in a school and the the workstations are used by many pupils. For example all the pupils use the PCs in the IT lab, there is at leaset 2 PCs in each class used by the whole class. What this means is that no one PC is accociated to any 1 pupil.
How can a pupil or teacher report a problem and choose a workstation ID as it seems that a PC needs to be associated to a user before it can be chose from the pull down menu on the request form.