Worklog description disappears in resolution if you click status
Hello!
When our technicians are in the solution field and choose to add a work log, the "Description" field disappears if they click on the dropdown list for statuses (see image). Is this a setting we have somewhere, is it a bug, or is it working as intended?
/ Rasmus
Before status is pressed
After status is pressed
Topic Participants
rasmus.loden
Dinesh Bhaskaran
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