I`d like to know if there`s a way to set an workflow of requets. For example: I open a request when it's closed it opens a new request and then so on. Some requests could be opened at the same time to be resolved in parallel.
Ex:
1 - I open a workflow request to buy a desktop
2 - When the first request to buy this desktop is closed, it opens a second request automatically to prepare the equipment (install OS, etc)
3 - When the second is closed it opens a third one to install the desktop to the user.
4- End of workflow
1 - I open a workflow request to buy a desktop
2 - When the first request to buy this desktop is closed, it opens a second and a third requests automatically to prepare the equipment (install OS, etc) and prepare the infrastructure.
3 - When the second is closed it opens a fourth one to install the desktop to the user.
4- End of workflow
Got it?