Hi Guys,

I am trialing your product ADManagerPLUS

After playing around with it, I have decided it is very close to being a useful tool to manage workflow around user creation and termination.

The problem is with the workflow email notification capabilities, they are close to being useless.

Lets say for example I am a manager.  I have 20 New staff stating next week, and using the workflow capability, I put in 20 requests for new staff. At this point the reviewer will get 20 emails telling them that there are items to reviews.  The emails she/he gets contain no useful information, but the date and time the request was logged, and if it is a new user or a termination etc. 

Lets assume the reviewer, rejects 5 of these new staff member applications and records the resons for the rejection in the notes window which is displayed when she rejects them.  The Requester gets 5 emails saying a request was rejected, and 15 email saying their request was approved.

here is the problem, When I get those 5 emails I have now detail, except for the date the request was made, and there are no available macros to add, which gives any better level of detail.  This means, all I know as a requester is that 5 out of my 20 were rejected.  I now need to find these on ADManager manually and manually try to find the reason it was rejected.

What would be useful as a future edition, is if I could configure the notification to include detail from the request i.e.

Subject: Your request for new user %UserFirstName% %UserSurname% has been rejected

Content: Your request for new user %UserFirstName% %UserSurname% has been rejected.

               Reason - %Notes%

               Pease follow this link fur further detail %LinkToRequest%

If we were able to add macros which pulled data out of the related request, and be able to link back to the request directly, that would go a long way to making this product more user friendly in terms of workflow ability.

If there are any users out there that think this would be a useful addition, please comment on this post.  If there is already a way to do the above, I would appreciate someone letting me know also.

thanks

Basically at a glance