I am trying to set up a Workflow for a New Starter.

The Request begins in the "On Hold" status, because an Editor was added to it.

Once the Editor saves changes, the status is changed to "Open", automatically, irrespective of the Workflow.

The Workflow then has a "Wait for condition" node that depends on the condition that the status is not "On Hold". Unfortunately, the Workflow transition just before that node is discarded with no good information as to why that is the case.

Any ideas as to what I might be doing wrong or how I can fix this issue?

Thanks,

Steve