WORK WITH TWO DIFFERENT OPERATIONAL HOURS
I HAVE TECHNICAL SUPPORT IN MANY COUNTRYS WITH THE OPERATIONAL HOUR IS DIVIDED:
OPERATIONAL HOURS
- START TIME 09 END TIME 12
- START TIME 14 END TIME 18
BUT THE SYSTEM SDP DOESN'T HAVE THIS OPTION TO WORK WITH TWO DIFFERENT OPERATIONAL HOURS AND THIS IMPACT TO MY SLA. THIS IS VERY IMPORTANT TO MY COMPANY ..
DOES ANYBODY HAS THIS NEED?
RGDS CARLOS JUNIOR
OPERATIONAL HOURS
- START TIME 09 END TIME 12
- START TIME 14 END TIME 18
BUT THE SYSTEM SDP DOESN'T HAVE THIS OPTION TO WORK WITH TWO DIFFERENT OPERATIONAL HOURS AND THIS IMPACT TO MY SLA. THIS IS VERY IMPORTANT TO MY COMPANY ..
DOES ANYBODY HAS THIS NEED?
RGDS CARLOS JUNIOR