Work Orders
Are you able to create work orders in SD+?
For example, we have a long list of items that must be completed when a new person is hired: they must receive email, they must receive a network logon, a phone extension, a computer must be set up, etc.
Currently, we have created "Request Templates" which have all these requirements as individual tasks. However, we would like to know if there is any easier method or if these can all be linked as a work order so that when one is completed a) the master technician is notified and b) tasks which are dependent on other tasks are not assigned until the prequisite has been met.
For example, we have a long list of items that must be completed when a new person is hired: they must receive email, they must receive a network logon, a phone extension, a computer must be set up, etc.
Currently, we have created "Request Templates" which have all these requirements as individual tasks. However, we would like to know if there is any easier method or if these can all be linked as a work order so that when one is completed a) the master technician is notified and b) tasks which are dependent on other tasks are not assigned until the prequisite has been met.