Good Day

We have the problem, that we cannot add a Work Log with a negative Other Charge. We need this function because we sometimes give our Costumers refunds and stuff like this. Or if something is booked wrong. Let me describe a concrete use case.

We buy a new computer for one of our customers and add a Work log with the cost of the new computer in the ticket. The quarter ends and we send a Bill (with the according Work Log Report) to our customer, which he pays. Later he realizes that he does no longer need the computer. He gives it back to us and we add a negative work log so he gets a "credit note" on the next Report and the next bill is therefore reduced by the cost of the computer. (Instead of adding everything in the quarter Report, the negative work log is subtracted from the total)

Thank you very much.