work logged on task does not appear on time spent reports

work logged on task does not appear on time spent reports

Good morning,

We have just upgraded to SDP 8.2.0 build 8204. We can now log time against a task as well as being able to log time against a request. When we log time under the work log tab of a task, it also appears in the work log section of the request.

This is great however time logged against a task does not appear on time spent reports. Time logged against the request (tasks tab) does appear on the reports but not if logged within the task. Please see attachment or image below for screenshots of exactly where I am referring to.

Is this a bug, can anyone advise how to resolve this?

Many thanks




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