Work Log: Owner field empty/no selection available

Work Log: Owner field empty/no selection available

One of our new support groups is experiencing an issue when they try to create a new Work Log.   After clicking "Add New" on the Work Logs tab, the New Work Log window opens and the Owner field is empty.  The drop-drop down menu for the Owner field is also empty.

Members of the new support group have a specific (new) role assigned to all members.  The only true difference from the assigned roles is the support group has a limited view to just tickets in their group. 


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