When option ' Work Log ' is chosen as being mandatory, it is impossible to choose the statu 'Resolved' without seeing appearing the message below.

(see attachment)

We are obliged to fill the 'Add Work Log' before being able to change 'Status '.

Suggestion:

- If option "Work Log" is not mandatory, allow to the technician to change status in ' Resolved ' and give the choice to him to grab or not a time of resolution.
- If option  "Work Log" is mandatory, immediately show the fields to enter the time of the resolution, as there will be no ambiguity and the warning message is displayed only when it is not grasped.