Work log email notifcations
Hi, I've been testing Servidesk Plus 8.1 and I would like to know if it possible to set email notifications to send emails when worklog are added?
We are using in this way:
Request
-> Worklog1
-> Worklog2
-> WorklogN
-> Resolution
-> Close Request
But technicians won't get an notificacion email for the worklogs. Is it possible?
We are using in this way:
Request
-> Worklog1
-> Worklog2
-> WorklogN
-> Resolution
-> Close Request
But technicians won't get an notificacion email for the worklogs. Is it possible?
Topic Participants
Sebastian Aresca
service_desk_msp
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