Work around for Importing Users when using AD authentication

I just wanted to pass along a work around that I thought of as I was talking with one of the ServiceDesk Plus support reps.

When I first installed SDP and imported our users as requesters using the AD import feature I found out that if I wanted to add another 10 new employees to the SDP system later that I would have to import ALL users again rather than just being able to select those 10 new hires.

Well, all you have to do is create a temporary OU in AD and put those new users in it and then do the import. Once the import is completed then move the users back to the main OU where all users are suppose to be. This will let you avoid having to create requesters manually and having to import all users again which wipes out their data that's already in the SDP system.

I hope this helps! :D