Wording change for template selection
Assuming there are templates visible to requesters, when a requester first logs into ServiceDesk, they are greeted with a screen that says "I am having issues with:" right above the drop-down box for the request template list. I think the idea is that the template name will complete the partial sentence, but I don't want to name my templates that way. In fact, I can't, due to requirements dictated by management.
Is there any way to change the "I am having issues with:" statement on the main page to something different? I need to have it say something like "Please select a request form". Also, the option in the template list that gives you a blank form (when no template selected) is labeled as "If others, please specify", and I need to change that as well. Are there one or more config files or database entries where I can change the wording for these things? Please let me know ASAP, thanks.
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