how can i access to requester additional filed
hi,
in ServiceDesk Plus, when we go to Field and Form Rules > Rule execution - On Form Load > Event - "On Form Load" > Actions - Execute Script,
I can access some of the requester details like (Requester - Job Title...), but I can't access all details like the Reporting To field or any User additional fields.
I'm trying to execute the following code but it doesn't work
var x=$CS.getValue("REQUESTER.REPORTINGTO");
$CS.setDescription(x);
Can you help me, please?
