WMI Not working anymore

WMI Not working anymore

Hi all,

We have been successfully using WMI queries for quite a while now, however the account that has been used to authenticate has been disabled as it was a security risk being a Domain Admin.

We have setup a service account and configured the permissions for WMI and DCOM to allow access on each server for that specific service account.

When I input the credentials into OpManager and configure the server to use the global settings, the test works and both snmp and wmi passed.

However when i test an individual WMI query in OpManager (For instance: Buffer Cache Hit Ratio in the MSSQL monitors) it fails with the following message:

Test results

The Monitor did not respond to the test request
Summary
Device Name Leda
Monitor Name MSSQLBuffercachehitratio
Protocol WMI
OID
MSSQL.MSSQLBuffer.MSSQLBuffercachehitratio









Testing other WMI queries results in a similar failed message as above.

Does anyone have any ideas howto troubleshoot this issue further?

Any help would be greatly appreciated.

We are currently running OpManager 7025.

Cheers

Chris