Wishlist for ServiceDesk Plus
Great product, I've been testing it for a few days and I'm amazed with what you've done-- hits so many of our punchlist items we've been looking for!
I have a few suggestions:
1)Open Requests View:
2)Table Views (general item)
3) Inventory
4) Request notifications
I have a few suggestions:
1)Open Requests View:
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Allow to sort by columns
Allow option to group requests by category or priority or Service Level
2)Table Views (general item)
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Allow user to add additional columns to view, and sort by any column.
3) Inventory
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We'd like the ability to link files to inventory items. For example, pdf's of warranty info, packing lists, manuals, etc. I say "link files" because we'd probably have many items that had the same document associated with it. Possibly this would just be a link to a file in a network share somewhere?
4) Request notifications
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Automatically include a URL in the message that lets reader open up the request directly from the email message.
Allow user customizable message for notifications.