I have created a test help-desk system for our maintenance department, the system is setup and working, issues auto logging via email etc which we are happy with! Only issue is that when our technicians go to the helpdesk url ' http://maint-helpdesk' they are prompted with a Windows Security window for there AD creds...

I want them to hit the url shortcut on their desktop and then just be presented with the helpdesk logon screen.

Any help appreciated!

Also thinking about it... could they even hit the helpdesk short cut and then login to the helpdesk with their windows credentials?

Thanks

Scott