Hi there.

we have a problem with agent-less mode for windows reset password in version 9.7.0

a quick explanation : resource is a single windows server 2012 and supplied with administartor account. it is not joined to a domain and we don't need AD. also RPC service is running and firewalls in resource and also in PMP server are completely off. when we want to do remote change password, after a minute we get FAILED error with no further details on Web Client UI , but in PMP folder Logs, we get some logs which say:

|[com.adventnet.passtrix.client.PassTrixUrlRewriteFilter]|[INFO]|[66]:  ORGNAME in Session is NULL/EMPTY. Setting it to default Org|
|[com.adventnet.passtrix.saml.SAMLUtil]|[INFO]|[66]: Key Alias : passwordmanagerpro|
|[com.adventnet.passtrix.PMPUtils]|[SEVERE]|[66]: null|
|[com.adventnet.passtrix.client.MSPOrganizationFilter]|[INFO]|[70]:   OrgId 1 set in COOKIE Successfully.. /PassTrixMain.cc|
|[com.adventnet.passtrix.PMPUtils]|[SEVERE]|[54]: null|
|[com.adventnet.passtrix.ChangePassword]|[INFO]|[62]: Going to change password reset|
[com.adventnet.passtrix.remote.windows.WindowsPasswordReset]|[INFO]|[62]: NetUse Avail - false|
[com.adventnet.passtrix.remote.windows.ADNativeUtils]|[SEVERE]|[62]: Going to load native library for AD and Local Password Sync|
[com.adventnet.passtrix.remote.windows.WindowsPasswordReset]|[INFO]|[62]: ADNativePwdReset result - "FAILURE"|
[com.adventnet.passtrix.remote.windows.WindowsPasswordReset]|[INFO]|[62]: Calling changePassword function in CppCsharpConnect.dll |
|[com.adventnet.passtrix.remote.windows.WindowsPasswordReset]|[INFO]|[62]: ISRESETDONE - false|
[com.adventnet.passtrix.PersistenceHandler]|[INFO]|[62]: Change Password in Agent Mode|

please help us.

thank you