Wildcards for Custom Fields in Reports
kkevin//
Is there a way to use wild characters when adding a filter to reports? Example: We use billing codes and it is currently a drop down selected box within the ticket. We would like to run reports off of this but not have to remember the whole billing code. So - if the billing code was 17171717233 we want to enter 17% or whatever wildcard we can.. Thoughts?
Is there a way to use wild characters when adding a filter to reports? Example: We use billing codes and it is currently a drop down selected box within the ticket. We would like to run reports off of this but not have to remember the whole billing code. So - if the billing code was 17171717233 we want to enter 17% or whatever wildcard we can.. Thoughts?