Why supp reps cannot be Account managers, too?
In many discussions on this forum I saw that some of participants consider Supp reps as an enemy - they are not allowed to see Account details, they are not allowed to change something in SC+, they are not allowed......
In small firms there are not enough personnel. Why cannot my Supp reps be Account managers, too. I believe them, I love them, they have keys of my firm, and can access the server in the middle of the night steeling everything - why they cannot be Account managers?
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