Hi,

 

I have 4 priorities (Low, Midium, High, Test) set in Global settings.

I also have 2 priorities (Normal, Urgent) set in Business Unit settings.

It seems like Global priority setting does not affect Business Unit setting at all.

So, what is the purpose of Global priority setting?

 

I thought it would be good if you want to stadardize priority through your entire system, you can enable Global priority setting. Otherwise, use own priority setting in each business unit.

 

Thanks