I think my concern may be covered by  the known issue at the end of my email but I believe I'd prefer a different solution, if possible.

We are very happy that the ability to assign a task to a group rather than just a technician has been added, as we have wanted this since we started using this product 2 years ago.  However, I cannot locate a way to view these unassigned tasks or, at least, not an intuitive way.  If I go to My Tasks and select > Show All then adjust the filter to All Tasks, I can see them.  But I can't create new filters to show only tasks assigned to a certain group, and I don't see these tasks anywhere else but on the request. 

So, if I have a request that has 5 associated tasks, like a new starter, and each of those tasks goes to a different team, and I'm holding the request to insure that the tasks get completed--how do those other teams know that a task is assigned to them?

The ability to view Tasks in the Request tab would be helpful.  But perhaps a new tab would be better, just like the Request tab, but only for tasks with the ability to create different filters just like in Requests.  Better still, allow the My Tasks box on the Home tab to show all tasks assigned to me OR to any group I'm a member of.

SDF-24552    Ability to view open Task's in the Request list view.
Description:
Can avoid opening the requests every time to know the task's details.