Where are service desk plus 8.0.0 Build 8009 conversations/messages stored in the database?
Could anyone say where the conversations/messages in service desk plus 8.0.0 build 8009 are stored in the database.
I check the Conversation tables and found that only the messages that were sent using Microsoft Outlook are stored there. I also need the messages that are sent using Service Desk.
I need these messages because I'm building a report that would return all conversations along with some additional information.
Thanks for any help.
I check the Conversation tables and found that only the messages that were sent using Microsoft Outlook are stored there. I also need the messages that are sent using Service Desk.
I need these messages because I'm building a report that would return all conversations along with some additional information.
Thanks for any help.